Privacy Policy

Last updated: December 4, 2025

This Privacy Policy explains how Resurrection Construction ("Company", "we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website, use our services, or interact with us, including through our SMS/text messaging program.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, such as:

• Name
• Phone number
• Email address
• Service address and billing address
• Details about your property, requested services, and project preferences
• Communication preferences (including SMS/text opt-in)

b. Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device information
• Pages visited, time and date of visit, and referring URLs
• Cookies and similar tracking technologies

c. Information from Third Parties

We may receive information about you from third-party sources, such as lead providers, marketing partners, or review platforms, where you have given consent to share your information.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing, scheduling, and managing door and window sales, service, and installation work
• Responding to inquiries and providing customer support
• Sending appointment confirmations, reminders, and service updates
• Sending quotes, invoices, and payment confirmations
• Requesting feedback and reviews after service
• Sending promotional messages, offers, and updates (with your consent where required by law)
• Improving our website, services, and customer experience
• Complying with legal obligations and enforcing our policies

3. SMS/Text Messaging & A2P 10DLC Compliance

By providing your mobile phone number and opting in, you agree to receive SMS/text messages from Resurrection Construction related to:

• Appointment confirmations, reminders, and schedule updates
• Service notifications and job status updates
• Follow-ups, review requests, and customer service communications
• Occasional promotional offers and marketing messages (when you have opted in)

Message Frequency: Message frequency may vary based on your interactions with us, such as the number of appointments you schedule or services you request.

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-In: You may opt in to our SMS/text program by:

• Submitting a web form that clearly states you consent to receive text messages; or
• Providing your number by phone and verbally agreeing to receive SMS/text messages; or
• Texting a keyword provided in our advertisements or communications; or
• Checking a box or otherwise indicating consent through our digital forms.

Opt-Out: You can opt out of SMS/text messages at any time by replying "STOP" to any message. After you send "STOP", we may send a final confirmation message to confirm that you have been unsubscribed. You will not receive further SMS/text messages from that program unless you opt in again.

Help: For help regarding our SMS/text program, reply "HELP" to any message or contact us at [email protected] or +1 (513) 504-3729.

Supported Carriers: Message delivery may be subject to the terms and conditions of your mobile carrier. Carriers are not liable for delayed or undelivered messages.

No Sale of Phone Numbers: We do not sell or rent your mobile phone number to unaffiliated third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly as a result.

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors and contractors who help us deliver services (e.g., scheduling, payment processing, messaging, CRM).
• Legal & Safety: When required by law, legal process, or authorities, or to protect our rights, property, or safety or that of others.
• Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Choices and Rights

• You may update or correct your contact information by contacting us.
• You may opt out of marketing emails by using the unsubscribe link in the email.
• You may opt out of SMS/text messages by replying "STOP" to any message.
• You may request that we delete certain information, subject to legal and business retention requirements.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when revisions were made. Your continued use of our website or services after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Resurrection Construction
Email: [email protected]
Phone: +1 (513) 504-3729
Website: https://resurrectionconst.com